Welcome to ACE SPORTS WORLD SDN BHD. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. These Terms are governed by the laws of Malaysia.

1. Definitions

– ACE SPORTS WORLD SDN BHD: Refers to the business and facilities
– Website: ACEPADEL OR ACE SPORTS WORLD SDN BHD official site and its services
– User: Any individual accessing the website
– Services: Includes facilities booking, memberships, classes, or related activities

2. Use of Website

• Permitted Use
  – Booking facilities
  – Registering for classes
  – Purchasing memberships
  – Obtaining information
• Prohibited Use
  – Misuse of content
  – Hacking
  – Fraudulent bookings
  – Uploading malicious software
  – Submitting false information
  – Any illegal activity

3. Services and Bookings

Available Services
– Facility rentals (courts, gyms, café, and other facilities)
– Membership packages and classes
– Event bookings and fitness programs

Booking Policies
– All bookings must be made in advance through our website
– Cancellations must be submitted within 24 hours after booking to qualify for refund
– Late arrivals may have their booking payment forfeited without a refund
– Refunds will be made through online transfer to customer’s bank account

4. Payment Terms

– Accepted payment methods:
– Online Banking
– e-Wallets
– ipay88
– All cancellations must be submitted within 24 hours of booking time

5. Facility Usage Rules

General Rules
– Appropriate sportswear and footwear required
– No dangerous or inappropriate behavior
– Facility use is at the user’s own risk

Health and Safety
– Users must ensure they are physically fit to participate in activities
– ACE SPORTS WORLD SDN BHD is not liable for injuries sustained during use of facilities

6. Code of Conduct

Users must ensure:
– Respect for staff and other users
– No damage to facilities or equipment
– Compliance with rules to avoid penalties, suspension, or bans

7. Intellectual Property

– All content on the website (text, images, logos) belongs to ACE SPORTS WORLD SDN BHD
– Unauthorized copying, reproduction, or redistribution of content is prohibited

8. Privacy Policy

– Data collection, usage, and protection are strictly regulated
– Users must comply with Malaysia’s Personal Data Protection Act (PDPA) 2010
– Users have the right to access and correct personal information

9. Limitation of Liability

ACE SPORTS WORLD SDN BHD disclaims liability for:
– Injuries, accidents, or health issues resulting from facility use
– Website inaccuracies, interruptions, or technical errors
– Events beyond the center’s control (e.g., facility closures due to maintenance)

10. Release

Users hereby waive, release, and discharge ACE SPORTS WORLD SDN BHD and its affiliates, directors, shareholders, employees, third-party agents, contractors, and property owners from any and all liability for negligence, personal injury, death, theft, or loss or damages of property arising from acts or omissions of the aforementioned entities or persons.

11. Indemnity

Users agree to indemnify and hold harmless ACE SPORTS WORLD SDN BHD and its affiliates, directors, shareholders, employees, third-party contractors, and property owners against all losses, claims, damages, liabilities, costs, and expenses (including reasonable legal fees) resulting from user’s negligence, omission, conduct, or behavior while participating in activities.

12. Third-Party Links

ACE SPORTS WORLD SDN BHD is not responsible for the content or security of third-party websites linked from our website.

13. Amendments to Terms

ACE SPORTS WORLD SDN BHD reserves the right to modify the Terms and Conditions. Users will be notified of changes, and continued use of the website indicates acceptance.

14. Governing Law and Jurisdiction

– All Terms and Conditions are governed by Malaysian law
– Any disputes will be resolved under Malaysian courts

15. Contact Information

For questions regarding Terms & Conditions, please contact us:

ACE SPORTS WORLD SDN BHD
Email: acesportsworldsb@gmail.com
Phone: +60 12 839 9302
Address: Rooftop, Level 3, Lotus’s Kepong
No 3, Jalan 7A/62A, Bandar Menjalara
52200 W.P Kuala Lumpur